If we do not want to go to court for the resolution of an IP related dispute, we may consider using Alternative Dispute Resolution (ADR) systems, i.e. private procedures not resorting to judicial state authorities. ADR includes for instance arbitration and mediation.
Arbitration is an alternative to the court method of settling disputes. There are basically two types of arbitration: so-called ad hoc arbitration with no institutional background and arbitration organised by chambers of commerce or comparable entities. The latter type is more predictable - the rules of arbitration are available (also online) and the reputation of the arbitration court makes it less probable that its decisions can be successfully challenged before state courts. Ad hoc arbitration is much cheaper than organised arbitration.
More on arbitration in the IPR-Helpdesk document: Alternative Dispute Resolution systems as means to solve IP-related conflicts
IPR-Helpdesk is a constituent part of the IP Awareness and Enforcement: Modular Based Actions for SMEs project (IPeuropAware)
which is financed by the CIP Programme, DG Enterprise and Industry of the European Commission